All printing purchases are final: no refunds or returns accepted. Project refunds for deposits or complete payments of design services are refundable if the cancellation is performed prior to design work for the project. A minimum service charge of $25 plus 3% of the original purchase price is due and payable upon cancellation providing no design services were performed for the project prior to cancellation. In the event there was a product(s) (physical or digital) purchased Client is responsible for the entire cost for returning the item(s). If the product cannot be returned, client is responsible for entire cost.

All project pricing is determined on a time and service bases. The following rates apply unless specified otherwise in CREATIVE AGREEMENT. $125 per hour

If Client provides items (i.e. artwork, video, sound) in a non-industry standard or acceptable format and design time is required to convert into an acceptable format an added cost may be incurred. This cost will be billed separately in accordance with the CREATIVE AGREEMENT.

The project pricing includes CREATIVE’s fees plus any other outside services stated in your CREATIVE AGREEMENT only. Client is responsible for all outside costs including, but not limited to, equipment rental, photographer’s costs and fees, photography and/or artwork licenses, prototype production costs, talent fees, music licenses, and online access or hosting fees; unless specifically stated otherwise in your CREATIVE AGREEMENT.

Payment is considered late at one week past the due date; late payments will incur a weekly 5% late fee on all work, and/or purchased or sold goods.

One unique design is the goal of all projects. If multiple concepts are needed to help the decision process, the CREATIVE will make the choice as to how many concepts will be made unless stated in CREATIVE AGREEMENT. CREATIVE determines the amount of Revisions/Changes or the kind of Revisions/Changes that are acceptable within the CREATIVE AGREEMENT. If the Revisions/Changes exceed the acceptable amount, a CHANGE ORDER may be issued.

If work exceeds the CREATIVE AGREEMENT amount (due to unforeseen reasons) any and all extra charges will be issued in a CHANGE ORDER and both parties must agree to the new terms before any new work starts.

Client will be responsible for payment of any goods purchased or work started/completed. Client will be refunded any draw or down payment that was not used to produce the agreed upon work.

CREATIVE and or Client may terminate project at any time. If termination occurs, regardless of the party initiating termination, Client will pay for all accrued time, services and/or purchases up to the date that formal termination was issued and confirmed. Any deposit or draw that is not accounted for will be returned to Client.